Shipping & Returns

We ship worldwide via trusted carriers. All orders are processed within 1-2 business days. **Domestic (US):** 3-7 business days — Free on orders over $75. **International:** 7-21 business days — Rates calculated at checkout. Once shipped, you will receive an email with tracking information. You can also view tracking status on your Order Confirmation page.

We accept returns within **90 days** of delivery for unworn items in original packaging. **How to return:** 1. Email us at support@heightboost.com with your order number. 2. We will send you a prepaid return label (US orders) or return instructions (international). 3. Ship the item back within 14 days of receiving the label. Refunds are processed within 5-7 business days after we receive your return. Original shipping costs are non-refundable unless the item was defective.

Every pair of HeightBoost shoes comes with a **1-year manufacturer warranty** against defects in materials and workmanship. **What is covered:** - Separated soles or stitching - Broken lift mechanisms - Material defects present at time of delivery **What is not covered:** - Normal wear and tear - Damage from misuse, water, or accidents - Alterations or repairs by third parties To file a warranty claim, contact support@heightboost.com with photos of the issue and your order number. We will repair or replace at our discretion.

We work with verified wholesale and fulfillment partners to ensure fast, reliable delivery. If you are a wholesale partner or need bulk fulfillment support, please reach out to our fulfillment team at **fulfillment@heightboost.com**. Our system automatically notifies suppliers when orders are placed, and tracking numbers are synced back to customer accounts in real time.